Terms and Conditions

Welcome to the official website of Thekuawale. By accessing or using this website, you acknowledge that you have read, understood, and agree to abide by the following terms and conditions. Your continued use of this website implies your acceptance of these terms.

Use of Website

All information, content, images, and materials displayed on this website are the exclusive property of Thekuawale. You agree not to copy, reproduce, publish, upload, distribute, or modify any part of this website without prior written permission from Thekuawale. Thekuawale reserves the right to update or modify the content of this website at any time without prior notice.

Products and Services

Thekuawale offers handcrafted Indian snacks, including various types of Thekua. All products are freshly prepared and may vary slightly in color, size, texture, or taste due to manual preparation. Prices, availability, and packaging may change at the discretion of Thekuawale.

Orders and Payments

All orders placed on this website must be accurate and complete. Thekuawale reserves the right to accept or refuse any order at its discretion. Payments made through UPI, credit/debit cards, net banking, or other approved methods are processed securely through trusted payment gateways. Thekuawale does not store or access your financial information.

Shipping and Delivery

Delivery timelines are estimates and may vary due to external factors such as courier delays, weather conditions, or regional restrictions. Thekuawale is not responsible for delays caused by third-party delivery partners. Any shipping charges will be displayed at checkout.

Returns, Refunds, and Replacements

Since Thekuawale deals in edible food products, returns and refunds are limited as per our Refund & Replacement Policy. Please refer to the specific policy for full details.

User Conduct

You agree not to use this website for any unlawful, harmful, abusive, or disruptive activity. Any attempt to manipulate the website, its servers, or systems may result in legal action.

Links to Third-Party Sites

This website may contain links to third-party websites solely for convenience. Thekuawale does not endorse, control, or take responsibility for the content or privacy practices of such external sites.

Limitation of Liability

Thekuawale shall not be liable for any direct, indirect, incidental, or consequential damages arising out of the use or inability to use the website, delay or failure in delivery, or unauthorized access to personal information due to internet-related risks. Use of this website is at your own discretion and risk.

Indemnity

By using this website, you agree to indemnify and hold harmless Thekuawale, its owners, employees, and associates from any claims, losses, liabilities, or damages arising from your use of the website or violation of these terms.

Changes to Terms and Conditions

Thekuawale reserves the right to revise or update these terms at any time. Continued use of the website after such changes signifies acceptance of the updated terms.

Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us at:

Email: info@thekuawale.in
Phone: 9315451737
Address: 1st Floor, Property No. 06, Pocket 13, Rohini Sector 24, New Delhi – 110085